Privacy Policy

Last updated: 21 June 2025 · jaredmahonycounselling.com

This Privacy Policy explains how Jared Mahony trading as Jared Mahony Counselling ("we", "us", "our") collects, uses, and protects information about visitors to our website and customers who purchase our digital products.

1. Information We Collect

Information You Provide

When you make a purchase, your payment is processed by Stripe. We do not collect or store your credit card details. Stripe may collect your name, email address, and billing information in accordance with their own privacy policy.

If you contact us by email, we will retain that correspondence and any information you provide.

Information Collected Automatically

When you visit our website, we may collect standard technical information including your IP address, browser type, operating system, pages visited, and time spent on pages. This is collected through standard web server logs and may include analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your purchase of the digital workbook
• Respond to enquiries and provide customer support
• Improve our website and products
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed securely by Stripe. We do not receive or store your full credit card details. Stripe is PCI-DSS compliant. By making a purchase, you also agree to Stripe's terms and privacy policy.

4. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and for basic analytics purposes. You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

5. Third-Party Services

We use the following third-party services, which may collect data in accordance with their own privacy policies:

• Stripe — for secure payment processing
• Google Fonts — for typography (fonts loaded via Google servers)
• Netlify (or your hosting provider) — for website hosting

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website is served over HTTPS to ensure encrypted connections. However, no method of internet transmission is 100% secure.

7. Your Rights

Under Australian Privacy Law (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)

To exercise any of these rights, please contact us at the email address below.

8. Children's Privacy

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Jared Mahony
Jared Mahony Counselling
Gold Coast, QLD, Australia
Jared@ipcounselling.org